duplicate postings

Question asked by Scott Chapman 8 years ago

Hi,

I noticed that in some imports transactions were duplicated - sometimes one transaction was posted 15 times! Is there anything we can do to make sure it does not happen in future?

many thanks,

Anna

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1 Reply

Hi Anna,

Our apologies, it seems like your post got missed. If this issue is still a problem for you could you please create a ticket by emailing contact support?

That way we can take a look in your account and see what is going on.

All the best.

Best answer
8 years ago

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