Explaining a receipt against a credit note?

Question asked by Paul Barnes 8 years ago

A supplier issued us with 2 credit notes after we had paid the bills, so I have 2 unallocated credit notes totalling £380.16.

The supplier has now sent a payment for the amount £380.16.

The refund by the supplier is currently not "explained" on the bank import.

What is the best way to handle this to allocate the receipts against the unallocated supplier credit notes?

1 Reply

Richard McCormack

256 entries

Hi Paul,

Please see the Support Guide below for an explanation of this process (and how to turn the feature on).

Please note that the guide uses sales credit notes as an example, however purchase credit notes work in exactly the same way:

I hope this helps.

All the best.

8 years ago

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