Can Payments Be unallocated?

Question asked by Nadia Akhtar 8 years ago

Hi, Is it possible to unallocate a payment that has already been allocated against invoices? I currently delete the payment and re allocate as required., Thanks Nadia

2 Replies

Hi Nadia,

When you void an invoice with a payment allocated the payment will be deleted (it can't be unallocated) - if you import statements though, the payment will re-appear to be re-explained on the statement.

Thanks for your prompt response John, It would be good if you can change this so that payment allocations can be changed without having to delete payments.

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