Question asked by Paul Walpole 8 years ago
Hi
We recently over paid a supplier invoice. I logged the full amount we paid (£1425.60) against the bill which was a for £825.60. This has created an entry in unallocated cash. The supplier has since refunded £600 to our bank account.
I've imported our bank statement and I'm struggling allocate the refund against the invoice.
Please advise
Thank you
Hi Paul,
The guide below should help (although it is on the sales side - the process would be the same)
https://www.clearbooks.co.uk/support/guides/refunding-overpayment/refunding-an-overpayment/
So you would need to create a new bill on the Purchases>Bills menu similar to creating the invoice in steps 4,5 & 6.
Once this is done you can allocate the unallocated £600 to this bill - the same process as steps 7 & 8
Finally, Explain the £600 receipt on the imported statement as a refund as shown in step 11
Best answerThanks John,
I'll follow this process
You must 