Crediting Invoices Part Paid Invoices

Question asked by Paul Walpole 8 years ago

Hi

We have currently got a lot of invoices sat on our system that are part paid. This has happen where the supplier has invoiced us the incorrect amount and where we have paid the correct amount leaving a balance against the invoice.

These invoices are not in dispute but it is unlikely we'll receive a credit note to credit the remaining balances as the suppliers are all personal service companies.

Should we just create an internal credit note?

Cheers

2 Replies

Hi Paul - if you are VAT registered you really should get credit notes, I'm not sure why them being PSCs makes a difference, and if they are VAT registered they will be overpaying VAT?

So you should try to get credit notes but if they won't send them then, yes, I'd enter internal ones.

Thanks Paul,

Majority are not VAT registered and to be honest are not the sharpest tools in the work shed.

We've pushed them to send in credit notes but they've been paid and seem to think creating us a credit note is too much effort. We've introduced a policy where invoices are not paid unless amount charged is correct, funny they seem know to get the amounts spot on!!!

Thanks again.

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