Alter a paid invoice

Question asked by Mark Sanderson 10 years ago

If an invoice has been paid by the relevant customer, and on our system it is the incorrect customer is it possible to rectify

Thanks

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2 Replies

Hi Mark,

As long as this is not on a VAT return you can delete the payment by voiding the invoice (it should prompt to delete payment or both payment and invoice). Once the invoice is unpaid you can edit and update the contact - then re-allocate payment.

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10 years ago

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