help with invoice
Question asked by Dawn Manning 8 years ago
put the wrong date in the invoice box and saved it and now cannot go back and change it, any advice?
Question asked by Dawn Manning 8 years ago
put the wrong date in the invoice box and saved it and now cannot go back and change it, any advice?
Hi Dawn,
1) With unpaid invoices, you are able to edit the date by going into Sales > Invoices > Click on the relevant invoice number and hit edit, as shown below:
2) However, with paid invoices, it is slightly different, you would have to delete the payment allocated to it first. You would do this by again clicking on the relevant invoice number then click on void and on the next page click on delete payment, please see below:
Once you have deleted the payment, the invoice becomes unpaid, which you can then edit the date by following step 1.
Hope this helps! Tommy