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Where are my invoices for my Clearbooks monthly subscription

Question asked by Barry Dixon 2 years ago

Hi,

I changed from the Fubra subscription system to the new Clearbooks system in May but I haven't received any invoices for my monthly payments since then.

Can you either send them to me and ensure they are sent every month or let me know where I can view and print/download them please.

Regards,

Barry

10 Replies

Click on Payment Settings > View Billing History

And before you ask, why they can't be emailed I don't know - i'm sure there's a logical explanation though.

They won't email them Barry...

Hi Kevin,

In Subscriptions it just lists the subscriptions I have but no invoices.

Click on Payment Settings > View Billing History

And before you ask, why they can't be emailed I don't know - i'm sure there's a logical explanation though.

Thanks Kevin. I did see the Payment Settings but just assumed it was for . . . erm . . . payments settings! Perhaps is should be renamed 'Payment Settings and Invoices'.

Yes, seems a bit odd that they can't be emailed. I use a very good accounts package that automatically emails invoices for me!!!

Ha, me too! ;-)

Where would I find the payment settings? I need invoices for Clearbooks monthly Sub. Thanks

Honestly, no idea! Drop them an email on support@clearbooks.co.uk

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