Question asked by Barry Dixon 8 years ago
Hi,
I changed from the Fubra subscription system to the new Clearbooks system in May but I haven't received any invoices for my monthly payments since then.
Can you either send them to me and ensure they are sent every month or let me know where I can view and print/download them please.
Regards,
Barry
Click on Payment Settings > View Billing History
And before you ask, why they can't be emailed I don't know - i'm sure there's a logical explanation though.
Best answer
They won't email them Barry...
Hi Kevin,
In Subscriptions it just lists the subscriptions I have but no invoices.
Click on Payment Settings > View Billing History
And before you ask, why they can't be emailed I don't know - i'm sure there's a logical explanation though.
Best answerThanks Kevin. I did see the Payment Settings but just assumed it was for . . . erm . . . payments settings! Perhaps is should be renamed 'Payment Settings and Invoices'.
Yes, seems a bit odd that they can't be emailed. I use a very good accounts package that automatically emails invoices for me!!!
Ha, me too! ;-)
Where would I find the payment settings? I need invoices for Clearbooks monthly Sub. Thanks
This is whats showing on the Subscription Icon.
Honestly, no idea! Drop them an email on contact support
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