Question asked by Kangwa Mushibwe 8 years ago
hello,
I have the attached problem. I have two invoices from a supplier and one credit note. They have refunded the difference between the credit note and the two purchase invoices. How do I allocate the payment?
Hi Kangwa,
The system currently does not allow part payments allocated to credit notes. In this case, the best solution would be to create a Contra Account by heading to Money > Bank Account > Add Account (add it as a bank account named Contra Account). Once this is done, pay off both the bills and credit notes using the Quick Pay feature; selecting the Contra Account, please see example below:
After this, you can then explain the receipt as a transfer from the Contra Account, as shown below:
I hope this has been helpful!
Thanks,
Tommy
Best answerWill the system be updated to pick up credit notes and invoices without the need for a work around?
Hi Jo - the process with dealing with contra payments remains the same -
You must 