Incorrect explanation

Question asked by Jamil Aboulzelof 4 years ago

Hi

Last night I imported my November statement and by mistake I explained the below transaction incorrectly. Instead of allocating it to customer "CRESC LIMITED" as a sales with VAT, I explained it as fund transfer from myself, how can we correct this?

14/11/2017,credit £24.00

Thanks.

1 Reply

Hi Jamil,

I have taken a look. In this case, you will have to remove the incorrect allocation, this can be done by heading to Money > Bank Statements > History > Click Explain for the relevant statement > Click on the Magnifier Glass for the £24 > Click Delete. Once this is done, the transaction will become unexplained again where you can then allocate it to the correct customer with the correct VAT rate.

Thanks,

Tommy

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