Question asked by Mike Ashworth 7 years ago
hi,
i was just perusing clearbooks and noted that one item on a bank statement had not yet been explained.
when i set up my gocardless account, as part of the set-up process. i was sent a payment/credit of 0.01 from them.
how do i process this so far unexplained transaction from my bank account?
do i use the "transfer" tab as follows
Transfer from: barclays biz current Transfer to: Gocardless
Hi Mike,
I have just taken a look at your account. It appears that this was a payment made to GoCardless? Are you able to email into contact support so I can discuss this further with you please?
Thanks,
Tommy
Best answeremail on its way
cheers. ive set up goCardless as a customer
i would use the refund tab for explaining the item?( gocardless customer does not appear if i use either the transaction or transfer tabs)
what "account" would i use for this sum?
it's not revenue, would i record it as "other income"
Hi Mike,
In this case, as you received the money from GoCardless, I would suggest setting up a customer named GoCardless and explain the transaction as a receipt from them.
Tommy
You must 