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Bulk statement upload

Question asked by Peter Ray 1 year ago

Hi

I am currently trying the test version. I have uploaded a statement which was visible. However I must have pressed a wrong button and all vanished. I have tried a few time to upload a new statement ( also one with a different file name) again but now it shows bulk unexplained transactions. I have tried using " select data range " section but whatever I do I am unable to delete anything. I would like to use this accounting software but this little problem give me big headache. The file was a csv file.

Please help

Thank you

6 Replies

Hi Peter - you're better to contact support@ on this one so that they can examine your account and csv.

Hi

I have amailed support a couple of days ago but nobody replied so far. Will give them a ring.

Thank you

Hi Peter,

I searched for your ticket and found that it has been replied to. Please check your Junk folder.

Hi

Nothing in junk folder.

Hi Peter, I have sent it again.

Thanks. Just received it. Will try later.

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