Question asked by Simon Smith 7 years ago
Hi I have tried to do an RTI submission today , and got the above failure message. I had a succesfull submission yesterday , and have had success since RTI started , I havnt changed any settings . Has anyone got a clue ?
Simon
HI all,
Unfortunately, this is an error message returned from HMRC, however, we have checked our submission logs and it appears that there have been some successful submissions this morning. It is likely that HMRC have now resolved the issue on their end.
I would advise contacting HMRC is this error persists.
Tommy
Best answerI have also just had this exact same problem. Never had an issue before. Please advise
Nick
same....
I have the same issue.
Authentication Failure. The supplied user credentials failed validation for the requested service.
The only thing I have changed is that I have added a new starter
I have the same problem
HI all,
Unfortunately, this is an error message returned from HMRC, however, we have checked our submission logs and it appears that there have been some successful submissions this morning. It is likely that HMRC have now resolved the issue on their end.
I would advise contacting HMRC is this error persists.
Tommy
Best answerHi Tommy Thanks for that . I think it has just gone through ok.
Simon
Yep mine has all gone through successful. Thanks
Perfect - glad it's resolved!
Tommy
You must 