Emailing invoices

Question asked by Jamie Carabiner 6 years ago

Trying to send invoices but clients are not receiving? Tried sending them to myself, still not receiving? Any help appreciated

1 Reply

Hi Jamie,

I'm sorry to hear that you are having this issue. I need to confirm first if you are using SMTP or if you are using the Clear Books email as this changes the solution a bit. I would suggest checking with your email provider if you are using your own email as this may be an issue with their servers. If you are using our email I would suggest raising a support ticket with us to investigate further.

All the best,

Mohamed.

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