Mail merge field for External ID?

Question asked by Paul Green 1 year ago

Hi all, Is there a way to include the external customer ID in a mail merge field? I'm putting together a customer satisfaction survey, and would like to include a link in the email to https://survey.blah.blah/Now?customer=ExternalID

Is this possible? Is there a definitive list of all mail merge fields available?

Thanks

1 Reply

Hi Paul,

Unfortunately, this is not something we are able to do at the moment. My apologies.

All the best,

Mohamed.

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