Transfer between accounts with different currencies

Question asked by Graeme Thompson 4 years ago

I transferred an amount of £2341.56 from my Sterling account to my Euro account resulting in a deposit of Euro 2700. When I tried to account for this in Clearbooks the transfer amount showing in my sterling account is the amount in Euros (Euro 2700) instead of the Sterling amount (£2341.56). The transfer into my Euro account is showing correctly as Euro 2700 as long as I select the correct currency. How can I rectify this? Apparently transfers between accounts with different currencies can't be edited.

3 Replies

It looks like it's just a glitch. In the bank reconcilition screen the amount appears as 2700.00 but in the bank transactions screen it's correct at 2341.56 so I just marked it reconciled on that screen and it balanced on the reconcilition screen.

Hi Graeme,

I'm not 100% sure on this. Is the issue that you cannot set the exchange rate on your transfer? Have I understood this correctly?

All the best,

Mohamed.

It looks like it's just a glitch. In the bank reconcilition screen the amount appears as 2700.00 but in the bank transactions screen it's correct at 2341.56 so I just marked it reconciled on that screen and it balanced on the reconcilition screen.

Hi Graeme,

Well, I am very glad to hear that everything is working fine for you. Please do let us know if you have any further difficulties.

All the best,

Mohamed.

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