clearbooks cannot connect to my bank account

Question asked by Melissa Gibbs 4 years ago

Hi, I am a newbie to using clearbooks and I cannot connect my account up to my bank account. My bank is listed with clearbooks when I used the search bar to find it. The error message is that there isn't a connection and to use a different bank or bank account. Since I use only one bank for all of my business, what exactly is the error problem and how can I solve it? do I have to set up an account with another bank?

clearbooks
Write reply1

1 Reply

Hi Melissa,

I'm afraid to be able to assist with this we would need you to open a ticket by emailing into contact support. We can then look at the specific error you are getting with your bank and advise further.

All the best,

Mohamed.

Best answer
4 years ago

Reply to this question

Attach images by dragging and dropping or upload
 

Your comments will be public and can be answered by anyone in the Clear Books community.

Find out what we do and who we are

Apps

Company

Social