Supplier Adjustments
Question asked by Jehaan Jackobs Benjamin 3 years ago
Hi ,
Is is possible to do a supplier adjustment Journal on balances owing without creating a credit note?
Kind Regards Jehaan
Question asked by Jehaan Jackobs Benjamin 3 years ago
Hi ,
Is is possible to do a supplier adjustment Journal on balances owing without creating a credit note?
Kind Regards Jehaan
Hi Jehaan,
This is part of what I was expecting. I would advise running through on your support ticket as I am unable to see your account to provide specific advice. Hope you get the solution you need though!
All the best,
Mohamed.
Hi Jehaan,
I am afraid that is not possible. My apologies.
All the best,
Mohamed.
Hi , please see below response from support agent. i hve tried this but still doesnt work
"Hi Jehaan,
Yes, you can make any journal adjustments under Tools > Journals. However, unlike a credit note, you cannot allocate this against an invoice/ bill.
All the best, Tommy Chung Senior Support Agent 0203 475 4744"
Hi Jehaan,
This can be done but would be a normal journal. I believe I misunderstood in that I thought you meant you wanted to simply adjust the supplier balance without affecting anything else. My apologies.
All the best,
Mohamed.
Yes i have done the normal journal and selected contact (the supplier in which id like to adjust balance owing) but the balance on supplier in aged creditors are still the same