Supplier Adjustments

Question asked by Jehaan Jackobs Benjamin 3 weeks ago

Hi ,

Is is possible to do a supplier adjustment Journal on balances owing without creating a credit note?

Kind Regards Jehaan

5 Replies

Hi Jehaan,

This is part of what I was expecting. I would advise running through on your support ticket as I am unable to see your account to provide specific advice. Hope you get the solution you need though!

All the best,

Mohamed.

Hi Jehaan,

I am afraid that is not possible. My apologies.

All the best,

Mohamed.

Hi , please see below response from support agent. i hve tried this but still doesnt work

"Hi Jehaan,

Yes, you can make any journal adjustments under Tools > Journals. However, unlike a credit note, you cannot allocate this against an invoice/ bill.

All the best, Tommy Chung Senior Support Agent 0203 475 4744"

Hi Jehaan,

This can be done but would be a normal journal. I believe I misunderstood in that I thought you meant you wanted to simply adjust the supplier balance without affecting anything else. My apologies.

All the best,

Mohamed.

Yes i have done the normal journal and selected contact (the supplier in which id like to adjust balance owing) but the balance on supplier in aged creditors are still the same

Hi Jehaan,

This is part of what I was expecting. I would advise running through on your support ticket as I am unable to see your account to provide specific advice. Hope you get the solution you need though!

All the best,

Mohamed.

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