Supplier Adjustments

Question asked by Jehaan Jackobs Benjamin 3 years ago

Hi ,

Is is possible to do a supplier adjustment Journal on balances owing without creating a credit note?

Kind Regards Jehaan

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5 Replies

Hi Jehaan,

This is part of what I was expecting. I would advise running through on your support ticket as I am unable to see your account to provide specific advice. Hope you get the solution you need though!

All the best,

Mohamed.

Best answer
3 years ago

Hi Jehaan,

I am afraid that is not possible. My apologies.

All the best,

Mohamed.

3 years ago

Hi , please see below response from support agent. i hve tried this but still doesnt work

"Hi Jehaan,

Yes, you can make any journal adjustments under Tools > Journals. However, unlike a credit note, you cannot allocate this against an invoice/ bill.

All the best, Tommy Chung Senior Support Agent 0203 475 4744"

3 years ago

Hi Jehaan,

This can be done but would be a normal journal. I believe I misunderstood in that I thought you meant you wanted to simply adjust the supplier balance without affecting anything else. My apologies.

All the best,

Mohamed.

3 years ago

Yes i have done the normal journal and selected contact (the supplier in which id like to adjust balance owing) but the balance on supplier in aged creditors are still the same

3 years ago

Hi Jehaan,

This is part of what I was expecting. I would advise running through on your support ticket as I am unable to see your account to provide specific advice. Hope you get the solution you need though!

All the best,

Mohamed.

Best answer
3 years ago

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