Question asked by Linda Edwards 2 years ago
I have entered a payment from a supplier twice in error.
I did not notice before I submitted last VAT return (for quarter ending April 30) .
The accounting date was set in error as a date in May so it has only just come to my attention as an unreconciled payment.
I cannot delete the payment as it was on the previous VAT return.
How should I correct the error?
Hi Linda,
In this case, you must create a dummy bill and allocate the duplicate payment to this. Once completed, you must then head into the dummy bill, click Copy and amend the unit price to a negative, then hit Save. Once saved, you must then scroll down and use the Record Payment form to mark this as paid.
Please see: How to refund a supplier over payment
Tommy
Best answerThere is no actual duplicate payment. I entered the same payment twice.
Hi Linda,
Just to confirm, did you create to PAY prefixed transactions? If so, you must head into one of the PAY prefixed transaction, click Copy and amend the unit price to a negative, then hit Save. Once saved, you must then scroll down and use the Record Payment form to mark this as paid.
Tommy
no it was not to PAT prefixed transactions.
I have entered a payment from a supplier twice in error. I did not notice before I submitted last VAT return (for quarter ending April 30) as under the 'bank date' all was reconciled. The accounting date of the payment was set in error as a date in May so it has only just come to my attention as an unreconciled payment.
I cannot delete the payment as it was on the previous VAT return and was set against two invoices.
thank you for helping me with his problem
Hi Linda,
No problem, if you require more assistance, please use the Need Help button located at the top right of your account and include the transaction number so we can look into it.
Tommy
You must 