MTD submission problems with double entries

Question asked by john holsman 5 months ago

Hi I am new to clear books and signed up early for MTD. I was ready to submit my Q1 but looking at the report and review before sending, most of my revenue has been entered twice, meaning my profits are way higher.

Two other problems. My PayPal link only starts recording information in late April when I wanted it to start on the 6th at the beginning of the tax year. Secondly, is there an easier way to record eBay and PayPal fees than entering them manually?

I have send this question through as a problem too encase this is just a technical problem but would the best thing to do is reset my account and try again?

Regards John

Write reply2

2 Replies

Hi John,

I would advise heading to Dashboard > Income > Then reviewing your list of income and delete any duplicates. If you use bank feeds, you should explain the transactions from the statement and not input manual entries to avoid duplication. Please see:

Bookkeeping processes on the MTD Income Tax plan

How to explain income and expenses on an imported statement on the MTD Income Tax plan

For the PayPal feed, it may not go as far back as April, in this case, for the missing period, you may need to manually upload a statement, please see:

How import a statement file on the MTD Income Tax plan

Tommy

Best answer
5 months ago

Thanks Tommy

That is all very helpful. Its a learning curve for me using more digital accounting software but I can see it's going to be a lot easier using clear books in the future.

Thanks again John

5 months ago

Reply to this question

Attach images by dragging and dropping or upload
 

Your comments will be public and can be answered by anyone in the Clear Books community.

Find out what we do and who we are

Apps

Company

Social