Question asked by Chris Swinson 3 months ago
I'm with Lloyds and only just signed up yesterday. I added my accounts but they are all showing zero. Status page shows Lloyds outage since 4th of August ?
Has the system really been down for the past month ? And more importantly will it be a ever fixed ?
Thanks, Chris
Hi Chris,
We do apologise for the inconvenience. The issue has been escalated to our Provider who are working with the bank to get this resolved.
I will update you as soon as this has been resolved.
Tommy
Thanks for your quick reply Tommy. Hopefully it can get resolved relatively soon :)
Is this issue solved ? I can't see a report on the status page , it looks to have totally changed now making it harder to see if there's a problem or not now.
I ask since my amounts still have not updated in my dashboard. It's been stuck on "importing first transactions" for some days now.
Hi Chris,
Unfortunately not, we are still awaiting for a fix from the bank I'm afraid.
Tommy
The status page shows "Lloyds Bank Operational" But my bank feed still hasn't updated ? So not sure if this issue is fixed or not ? Assume not ?
Hi Chris,
Apologies for this, we had originally updated this to operational once Lloyds had released their initial fix. However, it appears it is still affecting a small subset of accounts, I have now updated this to partial outage whilst we await for another fix from them.
Tommy
Thanks for the update Tommy.
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