duplicate bank receipt of an amount -

Question asked by Gary Prior 12 years ago

I am new to clearbooks (mainly use sage)

I have entered a payment received from a customer twice, as I was unsure how to allocate it against the invoice, but now have sorted this out!!

However I now have 2 payments of the same amount and I need to delete one, but it it proving to be difficult due the VAT!!

How is the best way to sort this out so I can then have the correct bank balance

Any help would be very much appreciated

Thanks
Fiona

Accounting Accounting
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3 Replies

Hi Gary,

You could delete the payment that has not been included on the VAT return. Once a transaction is included on a VAT return it is effectively locked down to ensure the VAT return is preserved exactly as submitted to HMRC.

If you have not yet submitted your VAT return to HMRC you could delete the return itself which would then let you delete the payment.

To delete a VAT return, select the relevant return and then scroll to the bottom of it to find the delete option.

Thanks

Tim

12 years ago

Visionhaus Ltd and the date of the transaction is 23 May 2013. One of the transcations has been included in the VAT return.

I would have though that it would be fairly easy just to delete the payment? or am I wrong!

12 years ago

Hi Fiona,

Has one of the transactions been included on a VAT return?

If you let me know your business name I and the date of the transactions I will let you know how to proceed.

12 years ago

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