Stripe integration and dual Receipts

Question asked by Malay Hirani 5 hours ago

We have integrated Stripe and are now seeing two receipt entries:

  1. One entry is automatically imported from Stripe.
  2. The second entry is the payment received into our bank account from Stripe after their fees have been deducted.

Could you please confirm whether we can simply explain the bank receipt entry and allocate it to the invoice?

If so, can we then delete the duplicate entry that was imported from Stripe (via the Clear Books Stripe integration)?

Write reply1

1 Reply

Hi Malay,

These are two separate transactions. The payment from Stripe into your bank account is not the payment from your customer, it's a payout from Stripe. This is usually explained as a transfer from the Stripe account into your Business account.

Tommy

Best answer
3 hours ago

Reply to this question

Attach images by dragging and dropping or upload
 

Your comments will be public and can be answered by anyone in the Clear Books community.

Find out what we do and who we are

Apps

Company

Social