problem with reports

Question asked by Paul Usher 3 weeks ago

I am in the process of setting up my clear books and have put a months income and expenditure in from my own written records. The report shows Total Income - which is correct. Profit for the month is showing my total expenses ? Total expenses is showing my profit for the month ? Can anyone explain what is going wrong and how to correct this, Thank you Paul

7 Replies

Hi Paul,

The Quarterly submissions are calculated as Total Income - Total Expenses = Taxable profit.

Tommy

Hi Pauline,

No problem, on the phone, you must use the burger menu in the top left -> Support -> Contact support team.

Tommy

Thank you. I use my phone. I only see a search in that place. I will investigate the laptop eventually.

Hi Pauline,

You should see the ? icon like so:

file

Tommy

Hi Paul,

To further assist you, when you're logged in, can you click on the ? icon at the top right > Send Us a Message.

Please include a screenshot of the page you are referring to and an example expense transaction and what amount it should be.

Tommy

I am very aware of that. The total income is correct. But the total expenses are showing the profit for the month and the taxable profit is showing the total expenses. these should be the other way round

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