Can't access any data

Question asked by Craig Conroy 4 hours ago

After entering a years data in the free property clerbooks account & then purchased a subscription but nothing changed on the site im using & I can't access any of the data I put in. I can see it in the audit & ive spend hours with chat GPT thing to access it but nothing ?

1 Reply

Hi Craig,

I have taken a look and can see you are on the Property paid plan which gives you access to the following features:

  • Record and track profitability for multiple properties
  • Bill and receipt scanning from photos and PDFs
  • Automated transaction recording from bank feeds
  • Business reporting, including balance sheet

The Property paid plan is apart of our MTD basic range which has simplified navigation, you can access these features by clicking the headers on your Dashboard. For example, if you click on the Income header, this will take you to your list of income transactions inputted.

Please see the guides relevant to your plan here.

Tommy

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