Error message. The selected account code is not applicable for the selected contact.

Question asked by Adam Hill 3 days ago

Hi I want to try to get clearbooks to automate more transactions but keep getting error message when editing for allow auto explain.

Can you tell me what to do to correct this error?

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2 Replies

Hi Adam,

Apologies, I was able to replicate this.

The error indicates that you are choosing a sales account code with a supplier contact, or a purchases account with a customer contact. To resolve this, you must edit the account code by heading to Settings > Account code > Tick the show in sales and show in purchases checkbox for the relevant account.

Tommy

3 days ago

Hi Adam,

Could you please confirm the steps to reproduce the error?

Tommy

3 days ago

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