How do I explain the sale of a gift voucher / retail voucher?

Hi,

Thanks for contacting Clear Books support.

Gift vouchers are effectively money and therefore you will need to create a new bank account called Gift Vouchers on the Money > Bank accounts menu.

When gift vouchers are sold this should be explained as a transfer from the Gift Voucher account to your current account.

When a gift voucher is redeemed you will need to allocate the appropriate amount against a sales invoice using the Gift Voucher account. To do this click on the invoice number on the Sales > Invoices > Unpaid menu and use the quick pay form to allocate the appropriate amount.

All the best,

Vanish