Bank details on invoices
Question asked by Tony Fogarty 11 years ago
Hi,
I'm now doing my month end invoices - and they're not displaying my bank details for payment. They always have?!
Question asked by Tony Fogarty 11 years ago
Hi,
I'm now doing my month end invoices - and they're not displaying my bank details for payment. They always have?!
Hi Tony,
I'm really sorry about this. This was in fact an error on our side but it has now been addressed and the fix has been made live.
Would it be possible to confirm if you're still experiencing any problems with this?
Only just realised am I'm now having this problem
Hi Tony
I too am having dfficulty with bank details not displaying on the invoice, if I go into invoice settings and preview the default invoice the bank details are there, but not showing when I go into an actual invoice.
thanks
I've just taken a look into this and it seems the necessary details for the Paypal bank account are still displaying. Would it be possible to email in a screenshot of what you're seeing on your pdfs to contact support for me to investigate further?
This is only partly resolved. My bank payment details are appearing on normal invoices... but not when I select the Paypal option. The paypal button is on the HTML, but the details I used to have appear on pdfs is gone. I'm guessing something has been reset, but I can't find it.