Question asked by David Benjamin Hayley 11 years ago
Hi, one of my customers has a "hotmail.com" email address but he cant receive my invoices. I have tested this by using another hotmail account and attaching PDF copies to an email from my GMX account but no joy. Has anyone come encountered this problem and have a solution?
Hi David,
The following guide can assist you with this as it gives advice on what to do if e-mails are rejected from our Clear Books servers:
Best answerHi, the email was put into junk mail and the customer was using his Ipad to view emails pulled from a sever clear books emails are not pulled forward unless the contact is in the address book. Thanks for your help Berhan.
You must 