How to undo voiding invoice?
Question asked by Justyna Wodzyńska 11 years ago
I accidentally void the invoice. How can I undo this?
Hi Justyna,
You can retrieve voided items by heading to Reports > All, scrolling down to the bottom of the page and the clicking void sales link.
It should then show the invoice number with a VINV prefix. You just need to click on the voided invoice number, click the copy button and then click the save button, this will place the invoice back in your Sales > Invoice > Unpaid list.
I hope this was helpful, if you need any further assistance then please don't hesitate to ask.
All the best,
Shaz
Best answerHi Shaz,
Thank you for your tip. I did manage to retrieve the invoice but the invoice number has change so it looks like a new document. How can I change this number for the original?
Best regards Justyna
Hi Justyna,
I'm afraid that currently there invoice numbers cannot be edited. However, you can suggest this as an idea on our idea's page above.
All the best,
Shaz
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