multile payments and a refund
Question asked by Alec MacKendrick 8 years ago
Here's the summary: We had a client that owed us £1250. She paid us £650 twice. That's £50 too much. We paid her back £50.
I've tried allocating the transactions to the invoice, but I only seem to get a message telling me that it doesn't all add up.
Here's the details in our account: Client: Payne, Invoice SI000113, Payment 1: £650 Statement 76, Payment 2: £650 Statement 77, Payment 3: £-50 Statement 78
I had a look here, but it didn't seem to help: https://www.clearbooks.co.uk/support/guides/money-2/mangemoney/refunding-an-overpayment/
Since I don't have any unallocated cash.
And I couldn't figure this one out.
We're not likely to do more work for her, so can't knock it off a future bill and anyway, we refunded her.
Please could you help?