How long do FreshBooks imports take?

Question asked by Andy Powell 10 years ago

We are in the process of switching from FreshBooks to ClearBooks.

Ran an invoice import this morning, but realised that the invoice numbers were not imported, I had set the next invoice number forward so not to cause duplication and the import had worked onwards from that number.

I voided the invoices, set the next invoice number back to 0 and tried again.

This time nothing seems to have happened, and I can't find any feedback as to if the import is still in the queue or has failed.

Can i find out the status of an import anywhere?

Write reply3

3 Replies

ignore me they have, but the numbering is wrong so they were not where I expected.

Best answer
10 years ago

Hi Andy,

I've checked with our development team and there aren't currently any pending Freshbook imports. Can you just confirm if the import has since been successful or if not, are you able to attempt the import again?

Thanks,

Michael

10 years ago

Didn't work, just tried again and nothing happened again. I just get the "will be processed in a few mins message" but nothing happens

10 years ago

ignore me they have, but the numbering is wrong so they were not where I expected.

Best answer
10 years ago

Reply to this question

Attach images by dragging and dropping or upload
 

Your comments will be public and can be answered by anyone in the Clear Books community.

Find out what we do and who we are

Apps

Company

Social