Zero valued transactions

Hi Joanna,

I am pleased to confirm that you are now able to create zero valued invoices as the feature has been successfully implemented.

Many Thanks

Anan

We recently purchased £xxx of gift vouchers for client giveaways. We gave away most of them, and then purchased a laptop for an employee with the remainder. The invoice shows 2 line items. 1 for the laptop, and one for a credit for the laptop value, which is the GV item. So the final cost is £0.00. We need to have this on the system as the cost of the laptop is then allocated against Office Equipment account, but currently can't as it's a zero rated item.

Another example is BT. They recently charged us for services, but then credited our account for the full amount of the invoice. It was then invoiced on a separate account. As we want to track all invoices issued by BT, so that we know we have received and accounted for all 4 quarters in a year, we need to enter the zero valued invoice, even though it doesn't require any further action.

Hope this helps.

Hi,

Can you give some examples of when you would give a customer a zero valued invoice?

Are there items on the invoice that are discounted to zero?

Thanks

Our business relies on zero valued invoices and without them we won't be able to use Clearbooks, we love the system so please could you make this a priority.