how can you unsubscribe partner from your account

Problem reported by Corinne Panton-Reynolds 10 years ago

We have changed accountants and need to unsubscribe partner from our clear books accounts. How can we do this?

2 Replies

Volkan Paksoy

8 entries

Hello,

What happens if the new accountant doesn't have a partner account with you? Would I able to access my account by switching to regular subscription?

Thanks

10 years ago

Vanish Patel

477 entries

Hello Corinne,

You need to get your partner to email us a transfer of account ownership and who is going to be the new owner.

We need to do this so that we can disconnect the partner plan as well as make subscription changes and admin holder changes.

Please get them to email contact support

Vanish

10 years ago

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