Incorrect amount entered for dividend payment

Problem reported by Clare Jenkins 9 years ago

Hi

I got a little bit confused with the dividend tax credit and entered our first dividend paid as the wrong net amount (£900) instead of the amount which was actually paid (£1000) but I can't seem to find a way to delete or edit it. Please help?

Many thanks

Solved
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4 Replies

Hi Clare,

If you head to Purchases > Dividends > Overview, you will see that at the end of each line is a red X. Please press this and it will delete the erroneous dividend for you.

I hope this helps, Chris

9 years ago

Thanks Chris, I have tried to do this but when I click on the red x, I get an error message saying "A dividend with this ID does not exist"

Any further suggestions?

Thanks Clare

9 years ago

Hi Clare,

That is interesting. Would you please be able to send in the details of the dividend to help desk so that we can take a look for you, please? The email address is contact support

Chris

9 years ago

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