Payroll - Gross Total Incorrect

You're right, it appears I am processing twice.

Thanks for your help.

Hi Almas

That is because you have probably processed his pay twice. Just undo and start again.

Simple is to go to the Monthly payroll, select the employee, process the payroll and then click on the payslip.

I have done it on your account to test and I do not get the error you get.

Maybe the help guide will also help to take you step by step.

https://www.clearbooks.co.uk/support/guides/payroll-2/how-to-calculate-payroll-per-employee/

Hope this helps.

Best regards

Latha

Thx Latha

I did take the steps as you mentioned but I took one additional step that seems to mess things up. Just for your info (maybe a bug) after completing the payroll then on the Monthly Payroll screen, I was selecting the employee and then clicking on Process Selected and this seems to mess up the payslip The Gross Column then only shows Basic Pay and the Back Pay moves over to Other Income (Screenshots attached)

Hi Almas

You have to use the Add Payment button just below the basic pay for the amount to be included as a tax payment. Any additional payments that is made to the employee like back pay in your case would be included here. The second screen you have sent shows that.

The first screen however shows the backpay as "other income" which then means that it has been processed as as post-tax deduction. Hence it is not calculating tax and NI on this.

I tested it on your accounts and see screen shot below. The backpay shows on the payslip.

Hope this helps.

Best regards

Latha