Bk feeds not updating for days?
Problem reported by Daniel Somers 9 years ago
I've tried to update my bank feed for a few days now, its still stuck on the 24th August? I've waited minutes, even left a day and still it wont update?
Problem reported by Daniel Somers 9 years ago
I've tried to update my bank feed for a few days now, its still stuck on the 24th August? I've waited minutes, even left a day and still it wont update?
Hi Daniel - could you create a ticket about this issue - we will raise with the Yodlee technical team to investigate.
https://www.clearbooks.co.uk/support/guides/getting-started-2/ask-support-within-clear-books/
If you really need your statement imported I would recommend using our bank import tool in the mean time:
https://www.clearbooks.co.uk/support/guides/bank-import-tool/bank-import-tool/