I don't seem to be able to create a VAT return?

Problem reported by Abigail Langridge 8 years ago

When I go to reports there is no tax option and I therefore have no idea where to go to create a VAT return! Help!

6 Replies

Hi Abigail,

Is this on a client account - and if so are they on a Together+ or Together subscription (Home>Subscription)?

Yes it is on a client account and they seem to be on a together subscription

Ah I see, thanks, Abigail - they will need to upgraded to the Together+ subscription to be able to use VAT.

Wish this had been explained to be when the client was transferred over from another accountant. It was supposed to be kept as exactly the same subscription. This would have saved me a lot of time. Not too happy with clearbooks...

Sorry Abigail,

I'm not aware of any back story to this - did you raise a ticket or call up about the transfer?

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