Journals not filing
Problem reported by Sansha Coleshill 8 years ago
I have tried to enter two journals. Each time they will not file as they say they do not balance. Is there a problem with Clearbooks
SolvedSolvedSolved
Sorry about this Sansha - another customer brought this to my attention earlier today (I think it is most likely something to do with the decimal places as journals in whole numbers seem to work) - the technical team are currently investigating and I will update you as soon as resolved.
Hi Sansha - the technical team have reported this as fixed, if you still experience any problems just let me know.
Hi Yes I can confirm the problem has now been fixed. Thank you for your help
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