Problem deleting reporting periods

Problem reported by Graham Palmer 4 years ago

Hi there,

Your system is not letting me delete 2 of my reporting periods. Can you please help?

I only need the reporting period from 1 Jan 2017 - 31 Dec 2017.

The ones I want deleted are:

1 Jan 2016 - 31 Mar 2017 1 Dec 2016 - 31 Dec 2017

It allows me to click on the x, but then nothing happens. There is no error message either.

Kind regards, Dana & Graham Palmer

3 Replies

Hi Graham,

I answered your previous post, asking that you raise a ticket so that this can be more easily logged. I have already sent this issue to our Developers to be looked at and I will let you know when I hear back from them with a result. Apologies for the wait, they seem to be going through an extremely busy period at the moment.

Thank you.

How do we raise a ticket as it is not clear how to do this.

Regards, Dana & Graham

You just send an email to and it generates a ticket. Please continue emailing on the thread when replying. I will attach your ticket to the task that is currently with the Developers.

Reply to this problem

Attach images by dragging and dropping or upload

Your comments will be public and can be answered by anyone in the Clear Books community.

Find out what we do and who we are