Problem reported by Rebecca Walton 8 years ago
Hello,
I can see the different tabs but when I select an option to create an invoice or edit an existing order, the system is not responding & the page turns blank & freezes.
This has now been 3 hours without use of the system.
Please let me know when this problem will be resolved asap.
Thanks.
SolvedHi Rebecca - that's odd we are not getting any other reports of this at the moment, would it be possible to let me know which browser you are using and if possible to try in any other browsers if you have any to help narrow down the problem?
Hi John,
I am running it through the Chrome at the moment. I believe there were issues on Friday also for one of my colleagues?
Hi Rebecca,
Did your colleague email or call support?
Would it be possible to try opening Clear Books in an incognito window in Chrome or in any other browser that you may have?
https://support.google.com/chrome/answer/95464?source=gsearch&hl=en
You must 