Would be nice if your totals were correct (where credits appear in items)

Hi Andy,

Could you please email contact support with more details regarding the credited invoice so that I can look into it further? A credit note would usually appear as a negative on this list.

Thanks, Tommy

Tommy,

Thought I should put it here rather than email in case anyone else confused by thread. The explanation is human - though perhaps the software could be improved. The list of invoices and total you see above was generated by asking to view a project. Whilst the invoice was labelled with the project the credit note was not. Hence the incorrect total.

Hi Andy,

I have looked into the problem. Whilst on my end, it seems that the credit notes do appear on the list for the related project. The way I did it was by going into Sales > Invoices and filtering by project. I am unsure to why the credit notes did not appear for you, it could be the way you filtered it? I would need you to send me some more details to contact support to resolve this issue.

Thanks, Tommy

I added the project code for the credit note in question just a few minutes ago when I discovered the problem. So the total now appears correct. I had been viewing using the same method as you.