Would be nice if your totals were correct (where credits appear in items)

I added the project code for the credit note in question just a few minutes ago when I discovered the problem. So the total now appears correct. I had been viewing using the same method as you.

Hi Andy,

I have looked into the problem. Whilst on my end, it seems that the credit notes do appear on the list for the related project. The way I did it was by going into Sales > Invoices and filtering by project. I am unsure to why the credit notes did not appear for you, it could be the way you filtered it? I would need you to send me some more details to contact support to resolve this issue.

Thanks, Tommy

Tommy,

Thought I should put it here rather than email in case anyone else confused by thread. The explanation is human - though perhaps the software could be improved. The list of invoices and total you see above was generated by asking to view a project. Whilst the invoice was labelled with the project the credit note was not. Hence the incorrect total.

Hi Andy,

Could you please email contact support with more details regarding the credited invoice so that I can look into it further? A credit note would usually appear as a negative on this list.

Thanks, Tommy