Problem reported by Helen Hancock 6 years ago
I have had this messaged since last Thursday when I went on the Government website to sign up for this. Is it something I have done wrong or is this normal.
Regards
Helen
SolvedHi Helen,
I think I can help with this one. If you go to Tax > VAT > MTD Onboarding and then go to step 5 and deauthorise and then reauthorise. This should clear the issue.
All the best,
Mohamed.
Hi Mohamed
Thank you i have done this and still no joy, I have the same message as before.
Hi Helen,
I'm sorry to hear that. Can I ask you to open a ticket with our support team by emailing contact support. I can then investigate further into this for you.
All the best,
Mohamed.
You must 