AGGGGHHHH -

Problem reported by Matt Dyer 4 years ago

Why am finding all this so hard?? I'm trying to explain a transaction from an imported bank account. An invoice exists that Im trying to match the transaction to but when I select the customer from the 'from' drop down box i just get 3 grey flashing boxes and nothing else..... I dont understand what Im doing wrong? What is the easiest way to explain transactions from the imported statement?

3 Replies

Time
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Clear Books Employee

792 entries

Hi Matt,

I understand. Please do let me know if it happens again.

All the best,

Mohamed.

4 years ago

Matt Dyer

2 entries

Im wondering if my computer was glitching - its not happening now

4 years ago

Clear Books Employee

792 entries

Hi Matt,

I am sorry to hear this. Would it be possible to provide a screenshot of the 3 squares you mention? (excluding any sensitive information please)

All the best,

Mohamed.

4 years ago

AGGGGHHHH -

3 Replies

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