Firefox only showing grey background when logging in

Problem reported by Thom Wyatt 4 years ago

Recently when I log in using firefox I only get to a grey screen. Chrome and Edge are working normally. I have tried clearing data in firefox.

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3 Replies

Clear Books Employee

792 entries

Hi Thom,

Can I ask if you have tried to disable the browser protection shield?

All the best,

Mohamed.

4 years ago

Clear Books Employee

792 entries

Hi Thom,

Further, do you have any third party add ons installed?

All the best,

Mohamed.

4 years ago

Thom Wyatt

6 entries

Yes, turns out it was the "I don't care about cookies" extension. Thanks

4 years ago

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