Firefox only showing grey background when logging in

Problem reported by Thom Wyatt 4 months ago

Recently when I log in using firefox I only get to a grey screen. Chrome and Edge are working normally. I have tried clearing data in firefox.

file

3 Replies

Hi Thom,

Further, do you have any third party add ons installed?

All the best,

Mohamed.

Hi Thom,

Can I ask if you have tried to disable the browser protection shield?

All the best,

Mohamed.

Yes, turns out it was the "I don't care about cookies" extension. Thanks

Reply to this problem

Attach images by dragging and dropping or upload
 

Your comments will be public and can be answered by anyone in the Clear Books community.

Find out what we do and who we are