Time tracking is very inaccurate

Problem reported by Iain Stansfield 12 years ago

I've been getting more and more concerned that I seem to be spending more time working on a particular project than the Clearbooks timer reports so this morning I did a test and set the Clearbooks timer off at the same time as the stopwatch on my phone and the stopwatch at http://www.timeanddate.com/stopwatch/. After exactly 3 hours on both stopwatches the Clearbooks timer had only 'clocked up' 1 hour and 38 minutes. I ran a second test this afternoon for an hour and the Clearbooks timer was only 2 minutes short of the other stopwatches.

Solved
bwatt
data
back-up
Accounting Accounting
Write reply4

4 Replies

Hi Iain,

Mistake above

I have forwarded this on to the development team to investigate further.

12 years ago

Quick update. I have been running another test as follows: -

Stopwatch: 01:15:46.9 (1hr 15mins)
Clearbooks: 00:38:09 (38mins)

Hope this helps

12 years ago

Hi,

Thanks for reporting the issue with the accuracy of the timer in time tracking - were you by any chance running the timer in a background tab in Chrome? Chrome throttles tabs in the background which could be what threw off the timing - That said I have pushed an update now that should resolve the timing inaccuracies no matter what the cause.

Let me know if it continues to present problems

Tom.

12 years ago

Hi Tom, yes, I am using Chrome. I've run another (2 hour) test and the Clearbooks timer is now spot-on.

Thanks for your help

12 years ago

Reply to this problem

Attach images by dragging and dropping or upload
 

Your comments will be public and can be answered by anyone in the Clear Books community.

Find out what we do and who we are

Apps

Company

Social