PayPal Imports

Problem reported by Suhail Choudhury 10 years ago

Hi,

I've followed the PayPal import guide but it is not importing anything - can you please check why it is not doing anything?

If I manually import a PayPal list of transactions, I think I should be using the toggle credit/debit for the payment field as it is for both payments sent and received. However how do I ensure that PayPal fees are also imported? Should that be set as money out at the same time?

Regards, Suhail.

Solved
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1 Reply

Hi Suhail,

Sorry for the delayed response.

The PayPal fees should be automatically explained when imported using the PayPal import tool, which can be found here: http://www.clearbooks.co.uk/support/guides/integrations/paypal-import-tool-guide-2/ If this is not the case please could you create a ticket using the following guide for the above issue so this issue can be investigated further.

http://www.clearbooks.co.uk/support/guides/getting-started-2/ask-support-within-clear-books/

Many Thanks

Anan

10 years ago

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